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Tulane University is actively monitoring 2019 Novel Coronavirus (COVID-19). Learn more about the virus, FAQs, and current recommendations.

While Campus Health services will still be available to Tulane University students, we have made some adjustments due to reduced resources and staffing. Learn more about our service adjustments.

Rapid Care Clinic (RCC) vs. Scheduled Primary Care Appointment

It is not always obvious whether a student may need treatment at the Rapid Care Clinic, or if they can wait for the next available appointment. If you are struggling to decide which to utilize, please review the following lists (please note, these lists are not all-encompassing):

When to seek care at the Rapid Care Clinic:
  • Cough and congestion symptoms
  • Fever
  • Sore throat
  • Ear pain
  • Eye redness, discharge, itchiness or pain
  • Sprains and strains
  • Small cuts that may require stitches
  • Rashes without fever
  • Flu-like symptoms
  • Nausea, vomiting, diarrhea
  • Painful urination, blood in urine
  • Stomach aches
  • Wheezing or shortness of breath
When to schedule an appointment for Primary Care services:
  • Chronic/ongoing medical care
  • Referrals
  • Medication Refills
  • New evaluations of medical concerns
  • Immunizations
  • Well visits
  • Physicals with/without forms
  • Request for labs
  • Sexually Transmitted Infections (STI) evaluations
  • General Medical Concern that are not urgent

If you are unsure whether your condition or symptoms require care at the RCC, please call the Nurse Advice Line at 504-862-8121 (during business hours) or 855-487-0290 (after hours).

If you are experiencing a severe or potentially life-threatening medical condition, call Tulane’s EMS at 504-865-5911 (Uptown campus), 504-988-5555 (Downtown campus), or 911 or go directly to a local emergency room.