Parents, Guardians & Families

As the parent or guardian of a college-age student, you already know that the college experience can be both an exciting and challenging time. There are many things to think about when it comes to your student’s college years – doing well academically, making friends, managing finances, staying safe, and planning for the future. Know that Campus Health is here for you and your student as they navigate their time here at Tulane.

The Campus Health unit is comprised of three departments -  the Health Center for Student Care, CAPS for Counseling Services, and The Well for Health Promotion. Please follow the links for detailed information: 

Resources

• Health Center for Student Care
  The Health Center, with locations on both the Uptown and Downtown campuses, provide comprehensive medical care through our Primary Care services, including evaluation and treatment of acute and chronic medical illnesses. Our Preventive Health services include women's health, men's health, trans' health, nutrition, allergy shots, and immunizations.
   
  Appointments can be made online through the Patient Portal. If the online appointment times do not work with the student's schedule, students are encouraged to call for assistance. Students must present a printed insurance card when visiting the Health Center or Pharmacy.
   
  All visits to the Health Center require the collection of co-pays, co-insurances, or deductibles at the time of visit. Learn more about medical billing.
   
  Referral Coordination
  The Health Center provides Tulane students with the information and resources they need to access medical health care with a professional or specialist (such as allergists, orthopedics, OB/GYN, dermatologist, endocrinologists, cardiologists, etc.) in the New Orleans community. It is advisable to make an appointment with the Referral Coordinator, but referrals can be facilitated by phone as well. 
   
• CAPS for Counseling Services
  CAPS offers a range of confidential counseling services to Tulane students including individual, group, and psychiatric services.
   
  Care Coordination
  The CAPS Care Coordinator provides Tulane students with the information and resources they need to begin or continue their mental health care with a professional in the New Orleans community.
   
• Pharmacy
  The Campus Health Pharmacy, located on the third floor of the Health Center Uptown, fills and transfers prescriptions to or from other pharmacies as needed. In addition to filling most prescriptions, the pharmacy also carries a number of commonly needed over-the-counter medications. The Pharmacy will accept insurance plans participating in the Third Party Station (Pharmacy First) network for prescriptions.
   
• The Well for Health Promotion
  The Well provides resources, programs, and services that help Tulane students make healthy choices in support of their academic, personal and professional goals.

Important Information

• New Student Checklist
   
• Health Insurance Requirement (Annual)
  All degree-seeking and international Tulane University students are required to have adequate health insurance. Under this requirement, students must either have their health insurance verified using our online system or purchase the Tulane-sponsored Student Health Insurance Plan (T-SHIP). Each academic year, all degree-seeking students must review and take action in the waiver and enrollment process within posted deadlines. Students are sent reminders in their Tulane email accounts. If students do not take action to verify their insurance for a T-SHIP waiver or enroll in or waive T-SHIP prior to the deadline, they will be automatically enrolled into T-SHIP and responsible for the full premium amount.
   
• Immunization Compliance Requirements 
   
• Patient Responsibilities and Rights
  As a patient of Tulane University Campus Health, your student carries certain responsibilities to help optimize the care you receive. Our patients also have certain rights, including rights to privacy, respect, professionalism, competent medical and mental health care, and continuity of care. 
   
• Privacy and Confidentiality of Health Records
  Campus Health is a HIPAA-covered entity and is unable to share private health information without the patient's written permission. In case of a health emergency, parents/guardians will be notified (power of attorney not required). Learn how students can request medical records.
   
• Protecting Your Student’s Mental Health: What Can You Do?
  The Jed Foundation has compiled important tips for parents with children transitioning into or attending college.
   
• Transition Year for Families
  This online guide can help you smooth your own student’s transition to college and lay the groundwork for emotionally healthy and productive times for years to come.
    
• Tulane Parent Guide for Talking with Your Student About Alcohol
  By reading this handbook and talking with your student, you have the opportunity to reduce the likelihood they will experience the negative consequences associated with binge drinking.
   
• Tulane Parent Guide for Talking with Your Student About Sexual Violence
  By reading this handbook and talking with your student, you can help contribute to creating a safe learning environment for all students.
   
• Campus Health Fee
  This is a mandatory University fee included in your degree-seeking student's tuition bill.
   

Helpful Links

• Emergency, After Hours & Local Resources
   
• Webinars (Updated for 2018)
  These webinars help provide incoming students, current students, parents and guardians, and even staff and faculty, with information about Campus Health resources and services students can access to help them thrive during their time at Tulane.
   
• Online Wellness Courses
  Campus Health aims to provide comprehensive health education to students and a component of that is providing useful information to students before they even set foot on campus. This foundation of knowledge will help students be prepared to stay healthy and safe during their transition to college. One program, Alcohol-Wise, offers information about alcohol so students are prepared to make safe decisions if they decide to drink. Consent & Respect teaches about consensual relationships, bystander intervention, and creating a community of care and concern. Learn how to access these courses.