Parents, Guardians & Families

As the parent or guardian of a college-age student, you already know that the college experience can be both an exciting and challenging time. There are many things to think about when it comes to your student’s college years—doing well academically, making friends, managing finances, staying safe, and planning for the future. Know that Campus Health is here for you and your student as they navigate their time here at Tulane.

Campus Health is comprised of the Health Center for Student Care, CAPS for Counseling Services, the Well for Health Promotion and the Pharmacy. Please follow the links for detailed information about each department.

Health Center for Student Care

The Health Center, with locations on both the Uptown and Downtown campuses, provide comprehensive medical care through our primary care services, including evaluation and treatment of acute and chronic medical illnesses. Our preventive health services include women's health, men's health, trans' health, nutrition, allergy shots, and immunizations. 

Appointments can be made online through the Patient Portal. If the online appointment times do not work with the student's schedule, students are encouraged to call for assistance. Students must present a printed insurance card or an image of one when visiting the Health Center or Pharmacy. 

Most visits to the Health Center require the collection of co-pays, co-insurances, or deductibles. Learn more about medical billing.

Referral Coordination

The Health Center provides Tulane students with the information and resources they need to access medical health care with a specialist (such as allergists, orthopedics, OB/GYN, dermatologist, endocrinologists, cardiologists, etc.) in the New Orleans community. Learn more about referral coordination.

CAPS for Counseling Services

CAPS for Counseling Services offers a range of confidential counseling services to Tulane students including individual, group, and psychiatric services. 

Care Coordination

The CAPS Care Coordinator provides Tulane students with the information and resources they need to begin or continue their mental health care with a professional in the New Orleans community. Learn more about care coordination.

The Well for Health Promotion

The Well provides resources, programs, and services that help Tulane students make healthy choices in support of their academic, personal and professional goals. Learn more about The Well for Health Promotion.

Pharmacy

The Campus Health Pharmacy, located on the third floor of the Health Center Uptown, fills and transfers prescriptions to or from other pharmacies as needed. In addition to filling most prescriptions, the pharmacy also carries a number of commonly needed over-the-counter medications. The Pharmacy accepts most insurance plans. Learn more about the pharmacy.

Important Information

• New Student Checklist
• Health Insurance Requirement (Annual) - All degree-seeking students and Tulane-sponsored students in J1 status are required to have adequate health insurance. Under this requirement, students must either enroll in the Tulane-sponsored Student Health Insurance Plan (T-SHIP) or opt out of T-SHIP by receiving an approved waiver via our online insurance verification system. Each academic year, all degree-seeking students must review and take health insurance action by the posted deadlines. Students are sent reminders via their Tulane email accounts. If students do not take action to opt out or enroll in T-SHIP prior to the deadline, they will be automatically enrolled into T-SHIP and assessed the full premium amount.
• Immunization Compliance Requirements
• Privacy and Confidentiality of Health Records - Campus Health is a HIPAA-covered entity and is unable to share private health information without the patient's written permission. In case of a health emergency, parents/guardians will be notified (power of attorney not required). Learn how students can request medical records.
• Patient Responsibilities and Rights - As a patient of Tulane University Campus Health, your student carries certain responsibilities to help optimize the care you receive. Our patients also have certain rights, including rights to privacy, respect, professionalism, competent medical and mental health care, and continuity of care.
• Protecting Your Student’s Mental Health: What Can You Do? - The Jed Foundation has compiled important tips for parents with children transitioning into or attending college.
• Transition Year for Families - This online guide can help you smooth your own student’s transition to college and lay the groundwork for emotionally healthy and productive times for years to come.  
• Tulane Parent Guide for Talking with Your Student About Alcohol - By reading this handbook and talking with your student, you have the opportunity to reduce the likelihood they will experience the negative consequences associated with binge drinking.
• Tulane Parent Guide for Talking with Your Student About Sexual Violence - By reading this handbook and talking with your student, you can help contribute to creating a safe learning environment for all students.
• Campus Health Fee - This is a mandatory University fee included in your degree-seeking student's tuition bill.

Helpful Links

• Emergency, After Hours & Local Resources
• Online Wellness Courses - Campus Health aims to provide comprehensive health education to students and a component of that is providing useful information to students before they even set foot on campus. This foundation of knowledge will help students be prepared to stay healthy and safe during their transition to college. One program, Alcohol-Wise, offers information about alcohol so students are prepared to make safe decisions if they decide to drink. Consent & Respect teaches about consensual relationships, bystander intervention, and creating a community of care and concern. Learn how to access these courses.