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Tulane University is actively monitoring 2019 Novel Coronavirus (COVID-19). Learn more about the virus, FAQs, and current recommendations.

While Campus Health services will still be available to Tulane University students, we have made some adjustments due to reduced resources and staffing. Learn more about our service adjustments.

Rapid Care Clinic

The Rapid Care Clinic (RCC) is designed to serve students with a medical condition that requires prompt evaluation, or those whose symptoms require evaluation before the next available appointment. The Rapid Care Clinic is open Monday-Friday, 8:30 am - 4:30 pm, excluding University holidays.

Consider coming to the RCC if you are experiencing the following symptoms and are unable to make an appointment:

  • Cough and congestion
  • Fever
  • Sore throat
  • Ear pain
  • Eye redness, discharge, or itchiness
  • Sprains and strains
  • Small cuts that may require stitches
  • Rashes (with no fever)
  • Flu-like symptoms
  • Nausea, vomiting, and/or diarrhea
  • Painful urination
  • Mild to moderate stomach aches
  • Wheezing or shortness of breath

We make every effort to see students in the order of their arrival, however, please note patients may be prioritized based on the severity of their symptoms. We appreciate your cooperation and patience.

If you have an urgent condition that cannot be fully evaluated or treated in the RCC, we will arrange for a transfer to a hospital, emergency room, or local specialist for further treatment.

What to expect in the Rapid Care Clinic (RCC)?

If you are having a medical emergency (including shortness of breath, chest pain, severe bodily pain), please let the staff know immediately upon your arrival.

Assessment of your condition. Upon your arrival to the RCC, please check in at the reception desk on the first floor of the Student Health Center. After registration, a nurse will provide an initial assessment (ask about your symptoms, take your vital signs, etc.).

  • If an urgent visit is advised, you will be seen by the Student Health Center’s Rapid Care Provider.
  • If your condition does not require immediate care, the nurse will assist you with scheduling an appointment for a later date and time. They may also provide self-treatment information.

Seeing a provider. If the nurse recommends an RCC visit, your name will be called when a room becomes available for you. The Rapid Care Provider will work with you to determine the best plan for treatment and follow up. 

  • If you have an urgent condition that cannot be fully evaluated or treated in the RCC, we will arrange for a transfer to a hospital, emergency room, or local specialist for further treatment.

Wait Times and Closing Time

When the RCC is busy, wait times may be lengthy. The RCC is a drop-in clinic intended for urgent medical problems that cannot wait until the next available scheduled appointment. For the safety of all patients, those with the most serious conditions will be treated before those with less serious conditions.

Leading up to closing time, the RCC is typically very busy, resulting in longer wait times. All patients coming to the RCC are assessed by the triage nurse. Those patients not requiring immediate medical care will be assisted with scheduling an appointment within the appropriate time period. If we are unable to provide you full and complete medical care due to the clinic’s closure, our clinical team will assist in creating a care plan to get you the help you need.

If you are unsure if your condition or symptoms require a care at the RCC, please call the Nurse Advice Line at 504-862-8121 (during business hours) or 855-487-0290 (after hours).

If you are experiencing a severe or potentially life-threatening medical condition, call Tulane’s EMS at 504-865-5911 (Uptown campus), 504-988-5555 (Downtown campus), or 911 or go directly to a local emergency room.

View the Health Center office hours or make an appointment.