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Appointments

In case of an emergency, please dial 55911 on campus, or 911 off campus. View additional emergency resources.

The Health Center ▾

Uptown Campus, Building 92, Corner of Newcomb and Willow (Map/Directions)
Appointments: 504-865-5255 or Patient Portal

Downtown Campus, 127 Elk Place, Room 261 (Map/directions)
Appointments: 504-988-6929

To schedule a primary care appointment, use the Patient Portal any time or call during office hours (Monday-Friday, 8:30 a.m. - 5:00 p.m.).
To schedule a preventive care appointment, please call during office hours.

If your situation cannot wait until office hours, please review information about emergency and after hours care. If you are unsure if your medical need is urgent, we encourage you to call first to schedule an appointment or to call the Nurse Advice Line.

Before you call, review our helpful patient educational resources

The Health Center is an appointment-based clinic.

  • For routine care, appointments are scheduled up to two weeks in advance. (Call or use the patient portal.)
  • For urgent conditions, an appointment or urgent consultation can be arranged for the same day.
  • For most acute, but not urgent needs, you may get an appointment in 24-48 hours. The only patient visits that will be handled on a work-in basis will be urgent care.

Rescheduling and cancellations 

If you cannot keep an appointment, please call or use the Patient Portal at least two hours before the scheduled appointment time. Please note that there are possible charges (no-show fees, etc.) for not showing up for a scheduled appointment. Cancelling appointments online are subject to the same late cancellation fees as cancelling by phone.

Cancelation, no show, and late fees

If you are late or do not show for your scheduled appointment, you will be charged at $20 No Show fee. Please note: Insurance does not pay for missed appointments or late cancelations.

Your appointment

  • Review how to prepare for a healthcare visit.
  • Arrive 15 minutes before your appointment time. If you are late for your appointment you may be charged a No Show fee and asked to reschedule.
  • Bring your (1) Tulane Splash Card, (2) insurance card, (3) driver's license or state ID, and (4) form of payment/credit card
  • Appointments may take up to one hour from check-in to check-out, so allow yourself plenty of time when you are planning your visit to The Health Center.
  • When you arrive, use the self-service Kiosk to check in.
CAPS for Counseling Services ▾

Uptown Campus,  (Main office) Building 14, Science and Engineering building in the Academic Quad (Map/Directions)
Downtown Campus, 127 Elk Place, Room 261 (Map/Directions)

Appointments: 504-314-2277

To schedule an initial appointment, please call during office hours (Monday-Friday, 8:30 a.m. - 5:00 p.m.). You may request a consultation appointment for therapy, medication management and/or group services

Please see our Crisis Support page for recommendations on steps to take if your concerns are of an urgent nature.

24/7 Phone Support

CAPS also offers 24/7 confidential support for any student in need: The Line at 504-264-6074.

The Well for Health Promotion ▾

Uptown Campus, Building 92, Corner of Newcomb and Willow (enter through second door) (Map/Directions)

To make an appointment with The Well, please call 504-314-7400 during office hours (Monday-Friday, 8:30 a.m. - 5:00 p.m.).