Campus Health Winter Recess Closure (Dec. 24–Jan. 4)

Tulane University Campus Health is closed for winter recess from December 24 through January 4 and will reopen for normal operations on January 5. The following resources are available while we’re closed.

  • 24/7 Virtual Urgent Care (LA only): Tulane Telehealth is available at no additional cost to students who have paid the Campus Health Fee. Students must be physically located in Louisiana to use Tulane Telehealth. Learn more: campushealth.tulane.edu/tulane-telehealth
  • After-hours in-person care: View local care options: campushealth.tulane.edu/after-hours
  • 24/7 Mental Health Crisis Support: Call THE LINE: 504-264-6074

How to Connect to a Telehealth Appointment

Campus Health has created a new feature for telehealth appointments, making it easier and faster for you to check in and connect to your healthcare provider for your upcoming telehealth appointment.

To access the link to your telehealth appointment, please follow the below steps:

  1. Log onto your Patient Portal at least 10 minutes before your scheduled telehealth appointment.
  2. On the homepage of your patient portal, under the Upcoming Appointments section, click the blue Check In button.
       
    Screenshot of the upcoming appointments tab indicating the blue "check in" button.
    Screenshot from the Patient Portal indicating the blue "Check In" button.
  3. A pop window may appear asking you to complete forms associated with this appointment. Click the blue OK button and complete necessary forms. If you do not have any forms to complete, you will not see this pop window.
  4. After checking in for your appointment, under the Upcoming Appointments section, a new orange button will appear that says Telehealth. Click this button.  
    Screenshot of the upcoming appointments tab indicating the orange "Telehealth" button.
    Screenshot from the Patient Portal indicating the orange "Telehealth" button.
  5. A new pop window will appear with your link to your telehealth appointment. Simply click the Zoom link for your telehealth appointment, and it will take you to the “waiting room” until your healthcare provider lets you into the session.

If you have any questions about this new feature, please feel free to reach out to Campus Health via email at campushealth@tulane.edu.