Health Center Service Update - February 23, 2026

Due to the boil water advisory, the Student Health Center (Uptown) is operating with limited in-person services today, February 23.

Students with appointments scheduled for today will receive individual guidance and instructions.

Students seeking a same-day appointment should call 504-865-5255 for assistance.

This does not affect Counseling and Psychiatric Services (CAPS). 

For general questions, please email campushealth@tulane.edu.

We apologize for the inconvenience and appreciate your understanding.

Pharmacy Service Update

The Campus Health Pharmacy is temporarily unable to fill new prescriptions or process refills until further notice.

The pharmacy remains open for prescription pick-up (already filled), consultation, and over-the-counter purchases.

Please use an off-campus pharmacy for any new prescriptions or refills at this time.

Questions? Email campushealth@tulane.edu.

Cancellations, No Shows, and Late Fees

Cancellations and No Shows

If you cannot keep an appointment, please call the appropriate clinic or use the Patient Portal to cancel your appointment.

  • Health Center appointments need to be cancelled at least two hours prior to the appointment.
  • CAPS appointments need to be cancelled at least 24 hours prior to the appointment.

A $20 "no show" fee may be charged in the following situations:

  • You do not show up for your scheduled appointment.
  • You cancel too late. (Late online cancellations are subject to the same fees as late cancellations by phone).

Please note that insurance does not pay for fees incurred due to no shows and late cancellations.

Late Policy

If you show up late for your appointment (by 10 minutes or more for Health Center and 15 minutes or more for CAPS), we must ask you to reschedule. (To avoid this scenario, we ask that you arrive 15 minutes before your appointment time).