NOTICE: ALL Campus Health services will be CLOSED from 12:00-1:00pm every business day starting May 20th and lasting through August 9th.

A note to spring 2024 graduating students with the Tulane-sponsored Student Health Insurance Plan (T-SHIP):

  • Even though you're graduating in May, your T-SHIP coverage lasts until Aug. 18.
  • If you need additional time on T-SHIP beyond Aug. 18, you can request an extension of up to 90 days. This request should be submitted through the Gallagher portal.
  • You have access to Campus Health services through May 31, but starting in June, you'll need to find another source for healthcare services.
  • If you're going to be living within 30 miles of New Orleans after graduation and while your T-SHIP coverage is active, notify healthins@tulane.edu, so we can remove the referral requirement from your coverage.

Cancellations, No Shows, and Late Fees

Cancellations and No Shows

If you cannot keep an appointment, please call the appropriate clinic or use the Patient Portal to cancel your appointment.

  • Health Center appointments need to be cancelled at least two hours prior to the appointment.
  • CAPS appointments need to be cancelled at least 24 hours prior to the appointment.

A $20 "no show" fee may be charged in the following situations:

  • You do not show up for your scheduled appointment.
  • You cancel too late. (Late online cancellations are subject to the same fees as late cancellations by phone).

Please note that insurance does not pay for fees incurred due to no shows and late cancellations.

Late Policy

If you show up late for your appointment (by 10 minutes or more for Health Center and 15 minutes or more for CAPS), we must ask you to reschedule. (To avoid this scenario, we ask that you arrive 15 minutes before your appointment time).