Contact Us

Please use the contact information below to direct your questions to the appropriate department.


Insurance and Billing

Phone: 504-865-5256

  • Waiver and Enrollment Inquiries: Option 1
  • Billing and Claims Inquiries: Option 2

Please be sure to leave a message so we can get back to you. We strive to respond to all messages within 72 hours.


Email Directory


Email Address Purpose General questions regarding Campus Health services or guidance on who best to contact to fulfill your request. If you have a comment or complaint, please complete our Feedback Form. Questions regarding the records for any Campus Health service, or to send your completed authorized release form. Questions regarding Tulane University’s immunization requirements.
Health Insurance Inquiries Questions regarding enrollment, termination or eligibility for the Tulane-sponsored Student Health Insurance Plan (T-SHIP) or the University’s health insurance waiver requirements. Questions regarding The Well for Health Promotion services such as Peer Health Education, workshops, events, and promotional materials. Questions regarding the Brief Alcohol Screening and Intervention for College Students (BASICS) process. Questions regarding mental health care coordination, including referrals to community providers. The Care Coordinator acts as a centralized point of contact for students, families, and providers. Questions regarding charges or health insurance bills that originated from Campus Health.