ALL Campus Health services will be CLOSED on Wed, July 17, 2024, for an all-staff meeting. We will resume normal business hours on Thurs, July 18, 2024.

NOTICE: ALL Campus Health services will be CLOSED from 12:00-1:00pm every business day starting May 20th and lasting through August 9th.

NOTICE: Beginning June 3rd, you will need your Tulane Splash Card to access the Uptown Health Center.

Do you need assistance scheduling an appointment or troubleshooting issues with your patient portal? Please call 504-865-5255 or email campushealth@tulane.edu.

Patient Satisfaction and Feedback

Recent Feedback from Our Patients

After each clinic visit, we send patient satisfaction surveys to our patients to give them an opportunity to comment on their experience. Between July and September 2023, we received the following feedback from our patients via this survey:

91%

patients were very satisfied/satisfied with their visit at the Health Center.

93%

 patients would recommend the Health Center to others.

95%

patients were very satisfied/satisfied with the Health Center providers' ability to explain things in a way they could understand.

95%

patients were very satisfied/satisfied with staff’s willingness to listen carefully to them.

93%

patients were overall very satisfied/satisfied with the Health Center nursing staff.

91%

patients were overall very satisfied/satisfied with the Health Center providers.

“Dr. Holt is an exceptional physician, and I am very pleased to have her available through the health center.”

 

“Jenna was phenomenal. She was very patient, kind, and knowledgeable. She explained everything in detail with me and answered all my questions, even following up with an email with more information. I have never had this great of care anywhere.”

 

“I met with the campus dietician, Carli. She was FANTASTIC.”

Three patient representatives smiling

Tell us more!

While we’re thrilled with these positive responses to our services, we need you to tell us more. We value your comments, praise, questions, and feedback to help Campus Health strive for continued excellence. There are two ways to send us this information.

Fill out your post-visit survey

After each clinic visit, you will receive an email invitation to participate in our patient satisfaction survey. Responding to this survey is a great way to give us valuable data on your experience at that particular visit.

Fill out our general feedback form

For any other general comments, complaints and suggestions, please feel free to fill out our Campus Health Feedback Form at any time.