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The pharmacy will be closed on Friday, July 20. We will reopen on Monday, July 23, with regular business hours.

Billing

For each visit to the Health Center or pharmacy, please bring your (1) Tulane Splash Card, (2) insurance card, (3) driver's license or state ID, and (4) form of payment/credit card.

Payment at time of service

All visits at the Health Center will require the collection of co-pays, co-insurances, or deductibles at the time of each visit. We accept credit card payment or will bill your charges to Accounts Receivable.  All unpaid charges will be automatically transmitted to Accounts Receivable.

Insurance plans 

The Health Center participates in the Tulane-sponsored Student Health Insurance Plan provided by UnitedHealthcare StudentResources, and the following insurance companies: 

  • Aetna, Blue Cross Blue Shield, Cigna, Humana, and United HealthCare. (Updated June 2018)

Please check with your insurance plan to verify coverage at the Health Center at Tulane. We do not participate in Medicare, Medicaid, Tricare, nor plans that do not accept electronic billing. 

We will file for any charges incurred with your primary insurance carrier. If we are not considered “in-network” or your annual deductible has not been met, it is possible that your insurance will not pay for your charges. 

We will also provide you with copies of all relevant paperwork needed to resolve any payment issues with your insurance carrier. We will wait an appropriate time period from the date of filing the claim to receive payment. If the charges are denied or are unpaid, we will transfer the balance to the student account. We will not enter into a dispute with your health insurance company over your claim; this is your responsibility and obligation.

Registration and financial information

To submit claims on your behalf, you must provide us with your current health insurance cards or completed claim forms. A financial policy statement similar to the information on this page must be read and signed by each student prior to their first visit to Campus Health, once per academic year.

Students must bring their Tulane ID, a form of payment, and a current insurance card to each visit. It is your responsibility to inform us in a timely manner of any changes to your billing/insurance information. 

Payment for services

Campus Health will bill third-party insurance once on the patient's behalf for services that incur additional charges. These services that incur additional charges may include (but are not limited to) the following:

  • Laboratory tests (provided by LabCorp)
  • Injections
  • Physical examinations (form/document physicals)
  • Medications
  • Medical supplies (bandages, splints, braces, crutch rental, etc.)
  • Travel health visits
  • Appointment no show (and late arrivals)
  • Care received outside Campus Health

Payment for some of these services is expected at the time of service. Campus Health accepts most credit cards, Splash/debit cards and Accounts Receivable as payment for services. Campus Health will bill the student's accounts for any unpaid charges. 

This information follows Campus Health's Financial Policy & Student Responsibility.