For each visit to the Health Center or pharmacy, please bring your (1) Tulane Splash Card, (2) insurance card, (3) driver's license or state ID, and (4) form of payment/credit card.
Payment for Services
Most medical visits at the Health Center require the collection of fees, co-pays, co-insurances, or deductibles. We accept most credit cards, Splash/debit cards, and Accounts Receivable as payment for services. All unpaid charges will be automatically applied to the student's Accounts Receivable.
Services that incur additional charges may include (but are not limited to) the following:
- Laboratory tests (provided by LabCorp)
- Physical examinations (form/document physicals)
- Medical supplies (bandages, splints, braces, crutch rental, etc.)
- Travel health visits
- Appointment no-show (and late arrivals)
- Care received outside Campus Health
The Health Center participates in the Tulane-sponsored Student Health Insurance Plan provided by UnitedHealthcare StudentResources, and the following insurance companies:
- Aetna, Blue Cross Blue Shield, Cigna, Humana, and United HealthCare. (Updated June 2018)
Please check with your insurance plan to verify coverage at the Health Center at Tulane. We do not participate in Medicare, Medicaid, nor plans that do not accept electronic billing; we do not provide self-pay services in lieu of Medicaid/Medicare billing. Learn more about services available to students with Medicaid.
To submit claims on your behalf, you must provide us with your current health insurance card(s). We will file for any charges incurred with your primary insurance carrier. If we are not considered “in-network” or your annual deductible has not been met, it is possible that your insurance will not pay for your charges.
We will wait an appropriate time period from the date of filing the claim to receive payment. If the charges are denied or are unpaid, we will transfer the balance to the student's Accounts Receivable. We will not enter into a dispute with your health insurance company over your claim; this is your responsibility and obligation.
It is your responsibility to inform us in a timely manner of any changes to your billing/insurance information.
Prior to their first visit to Campus Health, each student must read and sign financial intake forms.
Billing and Claim Inquiries
Call 504-865-5256, Option 2.
Please be sure to leave a message so we can get back to you. We strive to respond to all messages within 72 hours.