Campus Health offices will be closed for Memorial Day on Monday, May 28, 2018. Regular business hours will resume on May 29.
For each visit to the Health Center or pharmacy, please bring your (1) Tulane Splash Card, (2) insurance card, (3) driver's license or state ID, and (4) form of payment/credit card.
All visits at the Health Center will require the collection of co-pays, co-insurances, or deductibles at the time of each visit. We accept credit card payment or will bill your charges to Accounts Receivable. All unpaid charges will be automatically transmitted to Accounts Receivable.
The Health Center participates in the Tulane-sponsored Student Health Insurance Plan, provided by UnitedHealthcare StudentResources. We do not participate in Medicare, Medicaid, Tricare, nor plans that do not accept electronic billing.
We will file for any charges incurred with your primary insurance carrier. If we are not considered “in-network” or your annual deductible has not been met, it is possible that your insurance will not pay for your charges.
We will also provide you with copies of all relevant paperwork needed to resolve any payment issues with your insurance carrier. We will wait an appropriate time period from the date of filing the claim to receive payment. If the charges are denied or are unpaid, we will transfer the balance to the student account. We will not enter into a dispute with your health insurance company over your claim; this is your responsibility and obligation.
To submit claims on your behalf, you must provide us with your current health insurance cards or completed claim forms. A financial policy statement similar to the information on this page must be read and signed by each student prior to their first visit to Campus Health, once per academic year.
Students must bring their Tulane ID, a form of payment, and a current insurance card to each visit. It is your responsibility to inform us in a timely manner of any changes to your billing/insurance information.
Campus Health will bill third-party insurance once on the patient's behalf for services that incur additional charges. These services that incur additional charges may include (but are not limited to) the following:
Payment for some of these services is expected at the time of service. Campus Health accepts most credit cards, Splash/debit cards and Accounts Receivable as payment for services. Campus Health will bill the student's accounts for any unpaid charges.
This information follows Campus Health's Financial Policy & Student Responsibility.