Most medical visits at the Health Center require the collection of fees, co-pays, co-insurances or deductibles. We accept the following forms of payment:
- Most major credit cards
- Tulane Splash card
- Debit cards
- Charge to student's accounts receivable
All unpaid charges will be automatically applied to the student's accounts receivable.
Services that incur additional charges may include:
- Laboratory tests (provided by LabCorp)
- Injections
- Physical examinations
- Medications
- Medical supplies (bandages, splints, braces, crutch rental, etc.)
- Travel health visits
- Appointment no-show and late arrival fees
Accepted Insurance Plans
The Health Center participates in the Tulane-sponsored Student Health Insurance Plan provided by UnitedHealthcare StudentResources, and we accept plans from the following insurance companies:
- Aetna
- BlueCross BlueShield
- Cigna
- Humana
- United Healthcare
Please check with your insurance plan to verify coverage at the Tulane Student Health Center before your first visit.
To submit claims on your behalf, you must provide us with your current health insurance card(s). We will file for any charges incurred with your primary insurance carrier. If we are not considered “in-network” or your annual deductible has not been met, it is possible that your insurance will not pay for your charges.
We will wait an appropriate time period from the date of filing the claim to receive payment. If the charges are denied or are unpaid, we will transfer the balance to the student's accounts receivable. We will not enter into a dispute with your health insurance company over your claim; this is your responsibility.
It is your responsibility to inform us in a timely manner of any changes to your billing/insurance information.
Prior to your first visit to Campus Health, you will be asked to read and sign financial intake forms.
Exclusions
- We do not participate in Medicare or Medicaid.
- We do not accept plans that do not accept electronic billing.
- We do not provide self-pay services in lieu of Medicaid/Medicare billing.
Learn more about services available to students with Medicaid.
How to contact us with billing and claim concerns
- Email chbilling@tulane.edu.
- Call 504-865-5256; select Option 2. Please be sure to leave a message so we can get back to you. We strive to respond to all messages within 72 hours.
