NOTICE: ALL Campus Health services will be CLOSED from 12:00-1:00pm every business day starting May 20th and lasting through August 9th.

A note to spring 2024 graduating students with the Tulane-sponsored Student Health Insurance Plan (T-SHIP):

  • Even though you're graduating in May, your T-SHIP coverage lasts until Aug. 18.
  • If you need additional time on T-SHIP beyond Aug. 18, you can request an extension of up to 90 days. This request should be submitted through the Gallagher portal.
  • You have access to Campus Health services through May 31, but starting in June, you'll need to find another source for healthcare services.
  • If you're going to be living within 30 miles of New Orleans after graduation and while your T-SHIP coverage is active, notify healthins@tulane.edu, so we can remove the referral requirement from your coverage.

Communicate With Your Providers

When a provider sends you a new message or replies to one you have sent, you will get an email notification at your Tulane email address. To access secure messages, select Messages on the Patient Portal Home Screen.

Screenshot of Patient Portal homepage, with the "Messages" button highlighted on the navigation menu; there's a notification for 11 new messages next to the button

Your messages will default to your Inbox. Your unread messages display a blue envelope icon.

Screenshot of Messages inbox page

Click on a message to open it.

Screenshot of new page with opened message

Select the blue Reply button to reply to the message. Type your reply and select Submit.

Screenshot of message reply, with text boxes labelled "To", "Subject", and "Message"; the "Submit" button is highlighted and located at the bottom of the page

To see the message you sent, select Sent on the Messages page.

Screenshot of sent messages page