NOTICE: ALL Campus Health services, Uptown & Downtown, will be CLOSED for the winter recess beginning Monday, December 23 and ending on Wednesday, January 1. All operations will reopen on Thursday, January 2.

All Campus Health services will CLOSE from 12:00-1:00pm starting Thursday, January 2 through Friday, January 10.

Tulane EMS is OUT OF SERVICE for Winter Break as of Dec. 6. Service will resume January 13 at 7 a.m.

Upload Insurance Card

To upload your health insurance card, select Insurance on the Patient Portal homepage.

Screenshot of Patient Portal homepage, with the "Insurance" button highlighted on the navigation menu

Any previously uploaded insurance information will appear on this page. To add a new insurance, select Add New. Enter the Insurance Company, the Policy Number, and the Group Number if applicable.

Screenshot of Insurance Page that shows the New Insurance menu, with a pink arrow pointing at the "Add New" button and the "Insurance Company", "Policy Number" and "Group Number" text fields highlighted

To upload the card, select Front and upload a photo of the front of your health insurance card.

Screenshot of the "New Insurance" menu, with a pink arrow pointing at the "Front" button under the "Upload Card" section
Screenshot of file explorer pop-up window, with a file labeled "FRONT OF INSURANCE CARD" and the "Open" button both highlighted

Then select Back to upload the back of your health insurance card.

Screenshot of "New Insurance" menu with a pink arrow pointing at the "Back" button under the "Upload Card" section
Screenshot of file explorer pop-up window, with a file labeled "BACK OF INSURANCE CARD" and the "Open" button both highlighted

Input the policyholder information under the header Person who pays insurance premium information. Then select Add.

Screenshot of "New Insurance" menu with the "Person who pays insurance premium information" text fields and "Add" button all highlighted

Your new insurance will now show as an Insurance on File. You can click on the View Front and View Back hyperlinks to view your health insurance card.

Screenshot of Insurance page that shows fully uploaded "Insurance on File" information, with a pink arrow pointing at the name of insurance plan and links to "View Front" and "View Back" of insurance card both highlighted