ALL Campus Health services will be CLOSED on Wed, July 17, 2024, for an all-staff meeting. We will resume normal business hours on Thurs, July 18, 2024.

NOTICE: ALL Campus Health services will be CLOSED from 12:00-1:00pm every business day starting May 20th and lasting through August 9th.

NOTICE: Beginning June 3rd, you will need your Tulane Splash Card to access the Uptown Health Center.

Do you need assistance scheduling an appointment or troubleshooting issues with your patient portal? Please call 504-865-5255 or email campushealth@tulane.edu.

Upload Insurance Card

To upload your health insurance card, select Insurance on the Patient Portal homepage.

Screenshot of Patient Portal homepage, with the "Insurance" button highlighted on the navigation menu

Any previously uploaded insurance information will appear on this page. To add a new insurance, select Add New. Enter the Insurance Company, the Policy Number, and the Group Number if applicable.

Screenshot of Insurance Page that shows the New Insurance menu, with a pink arrow pointing at the "Add New" button and the "Insurance Company", "Policy Number" and "Group Number" text fields highlighted

To upload the card, select Front and upload a photo of the front of your health insurance card.

Screenshot of the "New Insurance" menu, with a pink arrow pointing at the "Front" button under the "Upload Card" section
Screenshot of file explorer pop-up window, with a file labeled "FRONT OF INSURANCE CARD" and the "Open" button both highlighted

Then select Back to upload the back of your health insurance card.

Screenshot of "New Insurance" menu with a pink arrow pointing at the "Back" button under the "Upload Card" section
Screenshot of file explorer pop-up window, with a file labeled "BACK OF INSURANCE CARD" and the "Open" button both highlighted

Input the policyholder information under the header Person who pays insurance premium information. Then select Add.

Screenshot of "New Insurance" menu with the "Person who pays insurance premium information" text fields and "Add" button all highlighted

Your new insurance will now show as an Insurance on File. You can click on the View Front and View Back hyperlinks to view your health insurance card.

Screenshot of Insurance page that shows fully uploaded "Insurance on File" information, with a pink arrow pointing at the name of insurance plan and links to "View Front" and "View Back" of insurance card both highlighted