Mental Health Virtual Partner Services

A web banner displaying a young black man with braids wearing a blue collared shirt. The banner says Teladoc Health Mental Health Complete

A new virtual mental health care option for students

Mental Health Complete is now available to eligible students as a complement to the extensive existing in-person and virtual services offered by Campus Health and Wellness and other Tulane on-campus resources. 

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Mental Health Complete is NOT for mental health emergencies. See our mental health emergencies page for resources.

More Information

What is Mental Health Complete?

The Tulane University Division of Student Affairs/Campus Health and Wellness have partnered with the Tulane University Medical Group/Teladoc Health to offer eligible Tulane students a virtual wraparound mental health care option at no additional cost. Students do not need to use their insurance to access this service. Through this partnership, students will have access to:

  • Self-guided Digital Content: On-demand tools and resources designed to guide students on the journey to health and well-being. These easy-to-use modules have been designed to help manage everyday struggles and stress.
  • Virtual Coaching: One-on-one text guidance and live video sessions with qualified mental health coaches. Students can connect to coaches to discuss any level of concern, from conflicts with roommates to more serious concerns.
  • Scheduled Virtual Therapy: Find support from a therapist who is right for you. Have real conversations to see progress in managing stress, anxiety, sleep and more. Scheduled telehealth counseling visits are available with a nationwide network of licensed mental health providers.
  • Scheduled Virtual Psychiatry: Psychiatric providers can prescribe specific medications for anxiety, depression, mood disorder, PTSD and a variety of other mental health diagnoses. Scheduled telehealth counseling visits are available with a nationwide network of licensed mental health providers.

Registering for Mental Health Complete

Mental Health Complete is available to eligible students who pay the Campus Health fee.

Students must register by web browser (computer or mobile) using their tulane.edu email address for verification. The service can be accessed by app after web registration and account creation is complete.

Please use the registration link below and follow all prompts.

REGISTER NOW

Frequently Asked Questions

How can Mental Health Complete help me?

Who can use Mental Health Complete?

How does Mental Health Complete complement services already available to me through Campus Health?

Can I still see a mental health counselor through CAPS if I use Mental Health Complete?

What type of digital content is available?

What type of coaching do I have access to?

How long are the coaching and therapy visits?

Should I talk to a certified mental health coach, a therapist or a psychiatrist?

Can I use Mental Health Complete to obtain prescriptions for controlled substances like ADHD stimulants?

How do I get started?

Can Mental Health Complete providers see my CAPS care records, or can CAPS providers see my records in Mental Health Complete?

Is there any cost associated with using Mental Health Complete?

Can I meet my therapist or provider in person instead of virtually?

How do Mental Health Complete providers handle emergency situations?

Is Mental Health Complete available during semester breaks and intersessions?

Is there support if I have questions or have trouble with my account?

Legal Disclaimers

© Teladoc Health, Inc. All rights reserved. Teladoc Health and the Teladoc Health logo are trademarks of Teladoc Health, Inc., and may not be used without written permission. Teladoc Health does not replace the primary care physician. Teladoc Health does not guarantee that a prescription will be written. Teladoc Health operates subject to state regulation and may not be available in certain states. Teladoc Health does not prescribe DEA-controlled substances, non-therapeutic drugs and certain other drugs that may be harmful because of their potential for abuse. Teladoc Health physicians reserve the right to deny care for potential misuse of services. 

Teladoc Health is not available internationally.