NOTICE: ALL Campus Health services will be CLOSED from 12:00-1:00pm every business day starting May 20th and lasting through August 9th.

A note to spring 2024 graduating students with the Tulane-sponsored Student Health Insurance Plan (T-SHIP):

  • Even though you're graduating in May, your T-SHIP coverage lasts until Aug. 18.
  • If you need additional time on T-SHIP beyond Aug. 18, you can request an extension of up to 90 days. This request should be submitted through the Gallagher portal.
  • You have access to Campus Health services through May 31, but starting in June, you'll need to find another source for healthcare services.
  • If you're going to be living within 30 miles of New Orleans after graduation and while your T-SHIP coverage is active, notify healthins@tulane.edu, so we can remove the referral requirement from your coverage.

Care Coordination

CAPS is dedicated to providing high-quality mental health care services to Tulane students. However, we recognize that some students will have needs beyond the scope and/or capacity of what CAPS is able to provide. This is where our Care Coordinator comes in. The Care Coordinator's role is to connect Tulane students to appropriate external mental health care resources.

Services Offered by the Care Coordinator

  • assistance with identifying appropriate clinicians in the New Orleans community
  • follow-up check-ins to ensure connection and engagement in treatment
  • help in getting connected with a community provider.

The Care Coordinator also acts as a centralized point of contact for students, families, and providers who raise questions or concerns about the referral process or who need access to our up-to-date campus and community referral databases.

Accessing Care Coordination Services

To contact the Care Coordinator, call 504-314-2277 and ask to speak to the Care Coordinator, or email carecoordinator@tulane.edu.

To assist the Care Coordinator in finding the best mental health provider for you, please indicate any preferences you may have. Preferences may include:

  • clinicians who accept specific insurance policies
  • location
  • language proficiency
  • gender or racial identity of clinician
  • expertise on specific mental health topics

Please note that Care Coordination is not for emergency purposes and is available during regular business hours only. For emergency resources, please refer to our Emergency, After-Hours, and 24/7 Virtual Urgent Care page.

Incoming Students Needing Ongoing Mental Health Care

Incoming students who are currently receiving mental health care treatment (ex: ADHD medication or other psychiatric medication) and will need consistent care over an extended period, are encouraged to establish care with a community provider prior to arriving at Tulane. The Care Coordinator can assist you even before you begin your first semester. Contact them in advance to ensure a smooth transition when you arrive in New Orleans.