NOTICE: ALL Campus Health services, Uptown & Downtown, will be CLOSED for the winter recess beginning Monday, December 23 and ending on Wednesday, January 1. All operations will reopen on Thursday, January 2.

All Campus Health services will CLOSE from 12:00-1:00pm starting Thursday, January 2 through Friday, January 10.

Tulane EMS is OUT OF SERVICE for Winter Break as of Dec. 6. Service will resume January 13 at 7 a.m.

Patient Satisfaction and Feedback

Recent Feedback from Our Patients

After each clinic visit, we send patient satisfaction surveys to our patients to give them an opportunity to comment on their experience. Between July and September 2023, we received the following feedback from our patients via this survey:

91%

patients were very satisfied/satisfied with their visit at the Health Center.

93%

 patients would recommend the Health Center to others.

95%

patients were very satisfied/satisfied with the Health Center providers' ability to explain things in a way they could understand.

95%

patients were very satisfied/satisfied with staff’s willingness to listen carefully to them.

93%

patients were overall very satisfied/satisfied with the Health Center nursing staff.

91%

patients were overall very satisfied/satisfied with the Health Center providers.

“Dr. Holt is an exceptional physician, and I am very pleased to have her available through the health center.”

 

“Jenna was phenomenal. She was very patient, kind, and knowledgeable. She explained everything in detail with me and answered all my questions, even following up with an email with more information. I have never had this great of care anywhere.”

 

“I met with the campus dietician, Carli. She was FANTASTIC.”

Three patient representatives smiling

Tell us more!

While we’re thrilled with these positive responses to our services, we need you to tell us more. We value your comments, praise, questions, and feedback to help Campus Health strive for continued excellence. There are two ways to send us this information.

Fill out your post-visit survey

After each clinic visit, you will receive an email invitation to participate in our patient satisfaction survey. Responding to this survey is a great way to give us valuable data on your experience at that particular visit.

Fill out our general feedback form

For any other general comments, complaints and suggestions, please feel free to fill out our Campus Health Feedback Form at any time.