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Communicate With Your Providers

When a provider sends you a new message or replies to one you have sent, you will get an email notification at your Tulane email address. To access secure messages, select Messages on the Patient Portal Home Screen.

Screenshot of Patient Portal homepage with "Messages" highlighted

Your messages will default to your Inbox. Your unread messages display a blue envelope icon.

Screenshot of Inbox messages on your Patient Portal

Click on a message to open it.

Screenshot of inbox message on your Patient Portal

Select the blue Reply button to reply to the message. Type your reply and select Submit.

Screenshot of reply message box with the "Submit" button highlighted

To see the message you sent, select Sent on the Messages page.

Screenshot of Sent messages on your Patient Portal