How to Refill an Existing Prescription
If you have a prescription filled by the Tulane Campus Health Pharmacy, you can submit your refill request in three ways:
- in person by visiting us on the first floor of Building 92 on the Uptown Campus.
- by phone (during office hours) by calling 504-862-8658.
- online by filling out our Express Refill Form or downloading the mobileRx Pharmacy app for Android or iPhone.
I'm out of refills. What do I do?
If you are out of refills on a prescription from a Campus Health provider, please contact your prescribing provider without delay. To initiate the refill request, you may send a secure message to your provider via the Patient Portal, or you can call the appropriate clinic:
- For a provider at the Health Center Uptown, call 504-865-5255
- For a provider at the Health Center Downtown, call 504-988-6929
- For a Campus Health psychiatry provider, call 504-314-2277
If you choose to call your Campus Health provider about medication, please provide the following information to the patient representative who takes your call:
- Name of the prescribing provider
- Name of the medication
- Your Tulane Splash ID
Please be mindful that requests to fill prescriptions days or weeks early may be denied by your insurance because the refill is occurring too soon.