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Refill Prescriptions

How to Refill an Existing Prescription

If you have a prescription filled by the Tulane Campus Health Pharmacy, you can submit your refill request in three ways:

  1. in person by visiting us on the first floor of Building 92 on the Uptown Campus.
  2. by phone (during office hours) by calling 504-862-8658.
  3. online by filling out our Express Refill Form or downloading the mobileRx Pharmacy app for Android or iPhone.

I'm out of refills. What do I do?

If you are out of refills on a prescription from a Campus Health provider, please contact your prescribing provider without delay. To initiate the refill request, you may send a secure message to your provider via the Patient Portal, or you can call the appropriate clinic:

  • For a provider at the Health Center Uptown, call 504-865-5255
  • For a provider at the Health Center Downtown, call 504-988-6929
  • For a Campus Health psychiatry provider, call 504-314-2277

If you choose to call your Campus Health provider about medication, please provide the following information to the patient representative who takes your call:

  • Name of the prescribing provider
  • Name of the medication
  • Your Tulane Splash ID

Please be mindful that requests to fill prescriptions days or weeks early may be denied by your insurance because the refill is occurring too soon.