Tropical Weather Service Update - 9/11/24

The Student Health Centers will be physically closed Wednesday, 9/11, and Thursday, 9/12, due to Hurricane Francine. A limited number of telehealth appointments are available on these two days. Phone scheduling is unavailable during this time; scheduling will occur via the Patient Portal only.

If you need medical assistance while we are closed, a 24/7 virtual urgent care service is available through Tulane Telehealth. Learn more at campushealth.tulane.edu/tulane-telehealth.  

NOTE: You must be physically located within the state of Louisiana to access telehealth services through the Student Health Centers and through Tulane Telehealth.  

For mental health crisis support, call THE LINE, 24/7, at 504-264-6074.

Refill Prescriptions

How to Refill an Existing Prescription

If you have a prescription filled by the Tulane Campus Health Pharmacy, you can submit your refill request in three ways:

  1. in person by visiting us on the first floor of Building 92 on the Uptown Campus.
  2. by phone (during office hours) by calling 504-862-8658.
  3. online by filling out our Express Refill Form or downloading the mobileRx Pharmacy app for Android or iPhone.

I'm out of refills. What do I do?

If you are out of refills on a prescription from a Campus Health provider, please contact your prescribing provider without delay. To initiate the refill request, you may send a secure message to your provider via the Patient Portal, or you can call the appropriate clinic:

  • For a provider at the Health Center Uptown, call 504-865-5255
  • For a provider at the Health Center Downtown, call 504-988-6929
  • For a Campus Health psychiatry provider, call 504-314-2277

If you choose to call your Campus Health provider about medication, please provide the following information to the patient representative who takes your call:

  • Name of the prescribing provider
  • Name of the medication
  • Your Tulane Splash ID

Please be mindful that requests to fill prescriptions days or weeks early may be denied by your insurance because the refill is occurring too soon.