Appointments

Uptown Campus Appointments: 504-865-5255 or Patient Portal
Office Hours

Downtown Campus Appointments: 504-988-6929 or Patient Portal
Office Hours

If you're not sure if you need an appointment at the Health Center:

• Get a Walk-In Nurse Assessment.
• Call the Nurse Advice Line.
• Check out the Self Care Guide.
• Review the services at the Health Center.
• See this list of After Hours/Urgent/Emergency Care.

The Health Center is an appointment-based clinic.

• If the online appointment times shown on the Patient Portal do not work with your schedule, please call for assistance.
• For assistance with scheduling or for choosing a specific doctor/provider, please call your preferred clinic location (Uptown or Downtown).
• For routine care, appointments are scheduled up to two weeks in advance. (Call or use the Patient Portal.)
• For urgent conditions, an appointment or urgent consultation can be arranged for the same day.
• For most acute, but not urgent needs, you may get an appointment in 24-48 hours. The only patient visits that will be handled on a work-in basis will be urgent care.

Rescheduling and cancellations 

If you cannot keep an appointment, please call or use the Patient Portal at least two hours before the scheduled appointment time. Canceling appointments online are subject to the same late cancellation fees as canceling by phone.

Cancellation, no show, and late fees

If you are late for your appointment or do not show up for your scheduled appointment, you will be charged a $20 No Show fee. Please note: Insurance does not pay for missed appointments or late cancellations.

Your appointment

• Review how to prepare for a healthcare visit.
• Arrive 15 minutes before your appointment time. If you are late for your appointment you may be charged a No-Show fee and asked to reschedule.
• Bring your (1) Tulane Splash Card, (2) insurance card, (3) driver's license or state ID, and (4) form of payment/credit card
• Appointments may take up to one hour from check-in to check-out, so allow yourself plenty of time when you are planning your visit to the Health Center.
• When you arrive, use the self-service kiosk to check in.

View Uptown and Downtown maps and office hours.

Appointments: 504-314-2277

To schedule an initial appointment, please call during office hours (Monday-Friday, 8:30 a.m. - 5:00 p.m.). You may request a consultation appointment for therapy, medication management and/or group services. 

Please see our Crisis Support page for recommendations on steps to take if your concerns are urgent.

24/7 Phone Support

CAPS also offers 24/7 confidential support for any student in need: The Line at 504-264-6074.

View Uptown map and office hours.

To make an appointment with The Well, please call 504-314-7400 during office hours.