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Tulane University is actively monitoring 2019 Novel Coronavirus (COVID-19). Learn more about the virus, FAQs, and current recommendations.

While Campus Health services will still be available to Tulane University students, we have made some adjustments due to reduced resources and staffing. Learn more about our service adjustments.

Pharmacy

The Campus Health Pharmacy, located on the third floor of the Health Center Uptown, is staffed by board-certified pharmacists and technicians. We offer prescription services, over-the-counter products, and medication education and counseling.

Please note: If you are planning to visit the pharmacy, wait times are longest right before lunch and after 4 p.m. No new drop-offs for same-day service will be accepted after 4:30 p.m. Refill requests can be submitted online.

Express Online Prescription Refill

Your Medication Experts

Our pharmacists are your medication experts, committed to your well-being. As a member of your healthcare team, our pharmacists are available to provide a range of care for you:

  • Dispense medications
  • Ability to assist with monitoring your health and progress to optimize your response to medication therapies
  • Educate you on the use of prescriptions and over-the-counter medications
  • Educate and advise physicians, nurses, and other health professionals on medication therapy decisions

Prescription Fulfillment

The pharmacy can fill prescriptions from the Health Center or CAPS providers as well as from providers not associated with Tulane; this includes both local and out-of-town practitioners. Students also have the option to choose an off-campus pharmacy to fill any prescriptions written by Campus Health providers.

Please note: All prescriptions must be picked up within seven days of being filled. After the seven days, the prescription will be placed on hold and can be filled if requested.  

The Pharmacy accepts most insurance plans for prescriptions, but every insurance plan is different. Please learn your pharmacy benefits from your pharmacy insurance provider or check with the pharmacy to see if your insurance is accepted.

Text Alerts: Talk to the pharmacist to sign up for text alerts that will let you know when your prescription is ready for pick-up.

Refills

If you have a prescription filled by the Tulane Campus Health Pharmacy, you can submit your refill request in person, by phone (during office hours), or online 24/7:

If you will need a prescription refill from a Tulane University Campus Health provider, please contact your prescribing provider without delay. To initiate the refill request to your provider, you may reply to a secure message from your provider via the patient portal or call the appropriate clinic.

Health Center, Uptown: 504-865-5255 option 1

Health Center, Downtown: 504-988-6929

CAPS Psychiatry: 504-314-2277

If you choose to call your Campus Health provider about medication, please provide the following information to the patient representative who answers your call:

  • Name of the prescribing provider
  • Name of the medication
  • Your splash ID

Once the request is received, the provider will contact you to clarify and confirm your request.

Be mindful that requests to fill prescriptions days or weeks early may be denied by your insurance because the refill is occurring too soon. If you are going home and have a short-term supply of medication on hand, ask your provider to send your prescription to your home pharmacy. Please provide your home pharmacy’s name, phone number, and address to your provider.

If you plan to remain local and would like to utilize the Campus Health Pharmacy during this time, ask your provider to send your prescription to the Campus Health Pharmacy. Currently there are no plans for long-term closures of the Campus Health Pharmacy.

As a reminder, prescriptions for stimulant medications that are controlled substances (ex: Adderall, Concerta, Focalin, Ritalin, Vyvanse) cannot be transferred from pharmacy to pharmacy and must be sent directly from your provider to the pharmacy location where you would like to pick up your prescription. Please note that certain controlled substances may not be filled electronically once you leave the state of Louisiana, so please request these transfers before leaving town.

If you have a non-stimulant prescription refill on file at the Campus Health Pharmacy, your prescription may be transferred remotely. To initiate the transfer, ask your home pharmacy to call the Tulane Campus Health Pharmacy at 504-862-8658.

What to Bring to the Pharmacy

When getting your prescription filled or picking up your prescription, always remember to bring the following:

  • Tulane Splash ID
  • State-issued ID or Passport
  • Insurance card
  • Prescription benefit card*
  • Prescription or refill information
  • Payment method (Visa, MasterCard, Tulane debit card, and charges to accounts receivable; we do not accept American Express)

*If you have a separate prescription benefit card, it's very important that you bring it with you so your medication costs can be properly filed with your insurance. 

Over-the-Counter Medicines

The pharmacy carries a number of commonly needed over-the-counter medications and personal care products at low prices. Products available include the following:

  • Cold/Flu medicine
  • Allergy medicine
  • Digestive health
  • Hygiene products
  • Multi-vitamins
  • Eye and ear drops
  • Hygiene products
  • First aid
  • Sunscreen

Prescription Transfers

From another pharmacy to Tulane University Campus Health Pharmacy

Provide the Campus Health pharmacy with the following information so we can initiate the transfer:

  • The name of the pharmacy from which your prescriptions will be transferred
  • The other pharmacy’s phone number
  • Your name and date of birth
  • Name of the prescription(s) you need to be transferred 

NOTE: Type of regulated substance and state regulations can impact out of state transfers, so plan ahead to make sure there’s no delay in our pharmacy’s ability to fill your prescription.

Note: During the beginning of the fall and spring semesters, please allow us one full business day to facilitate the transfer.

From Tulane University Campus Health Pharmacy to another pharmacy

To transfer a prescription from the Campus Health Pharmacy to another pharmacy, provide the other pharmacy with the following information:

  • The TUCH Pharmacy phone number: 504-862-8658

  • Your name and date of birth

  • The name of the prescription(s) you need to be transferred

The filling pharmacy (the pharmacy to where your Campus Health prescriptions will be transferred) will initiate the transfer.

NOTE: During the beginning of the fall and spring semesters, please allow one full business day to facilitate the transfer.

Medication Consultation

If you have any questions about the medication you are taking, whether prescription or non-prescription, the pharmacy is here to provide education and recommendations to improve your health outcome. Feel free to stop by or phone the pharmacy for any drug information or medication concerns.

After Hours/Emergency

If you need immediate needs after hours, refer to our listing of local pharmacies.

How to Reach Us

View maps, contact info, and office hours.

Meet our pharmacy staff.