NOTICE: The Downtown Student Health Center and CAPS will be physically closed from Monday, February 3, to Monday, February 10. Operations will be conducted remotely and/or relocated to our Uptown location.

 

If you have an appointment scheduled at the Downtown clinic:

  • Your appointment may be converted to telehealth.
  • You may be asked to come to the Uptown clinic instead.
  • You may be asked to reschedule.

Please check your Patient Portal for more information. We apologize for the inconvenience.

Telehealth Appointments

If you are currently located in Louisiana and need medical or mental health care, schedule a virtual visit with one of our providers. The majority of appointments can initially be seen via telehealth, and then a provider will direct you to schedule an in-person visit if necessary.

Please note that some students (ex: part-time students, School of Professional Advancement students, etc.) are not automatically assessed the university's mandatory Campus Health Fee. These students must pay the semester fee to have access to services provided by Campus Health, including telehealth services. The fee will be charged at the time of service. Learn more about the Campus Health Fee.

Scheduling and Connecting to Telehealth

Please see our guides linked below to scheduling telehealth appointments and connecting to telehealth appointments in the Patient Portal.

Canceling Telehealth Appointments

If you are unable to keep your scheduled appointment, sign into the Patient Portal to cancel at least 2 hours before the scheduled appointment time.

If it is within two hours of your appointment time, please call us at 504-865-5255.

Telehealth Tips

Telehealth appointments may feel awkward or unfamiliar to some patients, but there are best practices to ensure that you receive a high quality experience, just as you would in-person. Please see our guide linked below for getting the most out of your telehealth experience.

A Patient's Guide to Telehealth Visits