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If you think you have come into close contact (within 6 feet for more than 15 minutes) with a confirmed COVID-19 positive person, please complete our COVID-19 Reporting Form.  

Telehealth Appointments

If you are currently located in Louisiana and need medical or mental health care, you are able to schedule a virtual visit with one of our providers.

Telehealth Appointment Tip Sheet

 

Health Center

Schedule via your Patient Portal, or call 504-865-5255 to make an appointment.

Required Action Once an Appointment is Scheduled:

Complete Appointment and Intake Forms

  • Click on the Forms tab and sign all required forms in the Appointment and Intake categories.

Verify, Enter, and Submit Health Insurance Information

  • Click on the Insurance tab
    • If the current information is correct, upload the image of the front and back of your card.
    • If there is no information on file, enter the information and upload an image of the front and back of your insurance card.

Approximately 10 minutes before the appointment begins you will receive a secure message with the zoom link from your provider.

10 minutes before your appointment:

Log into your Patient Portal

On the Home screen, scroll all the way to the bottom and Check-in for your appointment and complete any outstanding forms.

When the provider is ready, they will send the Zoom for Healthcare link via secure message which will appear on the messages tab.

Open the secure message, copy and paste the zoom link into your web browser.

If you are unable to keep this appointment, please call us or sign into the Patient Portal to cancel at least 2 hours before the scheduled appointment time.

Please note, the provider may refer you to be seen in person at the Health Center depending on the chief complaint or diagnosis and follow-up required for treatment.

Counseling Center

Call 504-314-2277 to make an appointment.

Required Action Once an Appointment is Scheduled:

Complete Appointment and Intake Forms

  • Click on the Forms tab and sign all required forms in the Appointment and Intake categories.

Approximately 10 minutes before the appointment begins you will receive a secure message with the zoom link from your provider.

30 minutes before your appointment:

Log into your Patient Portal

On the Home screen, scroll all the way to the bottom and Check-in for your appointment and complete any outstanding forms.

When the provider is ready, they will send the Zoom for Healthcare link via secure message which will appear on the messages tab.

Open the secure message, copy and paste the zoom link into your web browser.

If you are unable to keep this appointment, please call us or sign into the Patient Portal to cancel at least 2 hours before the scheduled appointment time.