Privacy and Confidentiality of Health Records

At Tulane University Campus Health, including the Health Center for Student Care, Counseling and Psychiatric Services (CAPS) and Tulane Emergency Medical Services (Tulane EMS), we place the highest priority on a patient’s right to privacy. We are committed to providing you with exceptional care and we respect your right to privacy and confidentiality of your health information at all times. 

Tulane University Campus Health (“TUCH”) collects and maintains health information in the course of providing care services to students and members of the community. TUCH has detailed policies and procedures in place to safeguard your rights to privacy and confidentiality. In addition, TUCH is required by federal and state law to maintain the privacy of your health information. Treatment of your health information is governed by:

TUCH's Notices of Privacy Practice are found at the following links:

 

A Note to Parents, Guardians, and Families

We do not release information about a student's health to parents without the student’s permission, except in accordance with applicable laws and regulations. Please note that in case of emergency/life-threatening situations or when the student cannot give permission due to the severity of illness/injury, the student's emergency contact will be notified by Student Affairs (not Campus Health). Emergency notification doesn't require documentation such as an authorization form or power of attorney to be on file.

Please be aware that Tulane University Campus Health does not review or retain documents submitted in advance of your student establishing a treatment relationship with Campus Health. If your student is an established patient of the Health Center or CAPS and records are needed for care coordination or routine care, our medical records department will assist students and their families through our standardized process to obtain records.

We will release information to parents about the nature of charges from the Health Center to a student's University account or health insurer with the student's permission.

TUCH encourages students and parents to maintain open communication to avoid situations in which parents are worried about the health and well-being of their students.

Questions?

Contact us at chmedrecords@tulane.edu.