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Online scheduling is currently unavailable. Please call 504-865-5255 for medical appointments and 504-314-2277 for counseling or psychiatry appointments.

Getting Started

Appointment Type

When you contact CAPS, please tell us which kind of appointment you are interested in: therapy, medication, or group.

  • Therapy: For students who are interested in possibly having therapy, with or without medication, or don’t exactly know what the best service might be
  • Group: For students who are interested in joining one of our groups
  • Medication: For students who are only interested in meeting to talk about medication

If you don't know which type of appointment you need, you can schedule an initial consultation and the clinician will assist you in determining next steps.


Your first visit to CAPS will be a consultation session during which we can get to know you a bit and you can learn about us. Here is what to expect:

  • Please arrive 30 minutes early to complete the required paperwork. Patient representatives at our front desk will assist you in checking in and ask you to complete forms on the computer at a private kiosk. These forms will explain some of our policies, such as confidentiality, as well as ask about your background and what brings you to CAPS.
  • Once the paperwork is complete, your clinician will meet with you in a private office.
  • Initial consultations typically last 20-30 minutes. Medication consultations are 60 minutes long. During these sessions, your clinician will discuss with you any mental health concerns you have and help determine what other CAPS, campus, or community resources might be most helpful to you.
  • As do most college counseling centers, CAPS works on a short-term model so we can assist as many students as possible in addressing mental health issues that may come up as part of university life. Sometimes the recommendation from your consulting clinician will be that you would benefit most from working with a New Orleans community provider. This may be because you prefer to have ongoing treatment off campus, have concerns that would best be served by more sessions than CAPS can offer, or if you have ongoing mental health issues that were previously identified prior to arriving at Tulane. Our Care Coordinator can work with you in finding a community provider to meet your particular needs.

Options for Next Steps

In collaboration with your CAPS consulting clinician, next steps for support will be determined. Possible options include:

Call to make an appointment with CAPS.