Contact Us

Please use the contact information below to direct your questions to the appropriate department.

 

Insurance and Billing

Phone: 504-865-5256

  • Waiver and Enrollment Inquiries: Option 1
  • Billing and Claims Inquiries: Option 2

Please be sure to leave a message so we can get back to you. We strive to respond to all messages within 72 hours.

 

Email Directory

 

Email Address Purpose
campushealth@tulane.edu General questions regarding Campus Health services or guidance on who best to contact to fulfill your request. If you have a comment or complaint, please complete our Feedback Form.
chmedrecords@tulane.edu Questions regarding the records for any Campus Health service, or to send your completed authorized release form.
immunizations@tulane.edu Questions regarding Tulane University’s immunization requirements.
Health Insurance Inquiries Questions regarding enrollment, termination or eligibility for the Tulane-sponsored Student Health Insurance Plan (T-SHIP) or the University’s health insurance waiver requirements.
whp@tulane.edu Questions regarding The Well for Health Promotion services such as Peer Health Education, workshops, events, and promotional materials.
BASICS@tulane.edu Questions regarding the Brief Alcohol Screening and Intervention for College Students (BASICS) process.
carecoordinator@tulane.edu Questions regarding mental health care coordination, including referrals to community providers. The Care Coordinator acts as a centralized point of contact for students, families, and providers.
chbilling@tulane.edu Questions regarding charges or health insurance bills that originated from Campus Health.