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Counseling Center Frequently Asked Questions

Do I have to pay to seek services at the Counseling Center?

Many Counseling Center services are available to all students, but some services such as brief individual and group therapy  are included in the University's Campus Health Fee assessed each semester. If you are a degree-seeking undergraduate student, this is routinely billed with your tuition every semester. You will not need to pay any additional fees for individual therapy services. If you are a graduate or professional student with part-time status, you may need to pay the $333 fee, as this would not be automatically billed to you.

How many sessions do I get with my Counseling Center therapist?

Students who begin individual psychotherapy at the Counseling Center are eligible to receive up to 12 sessions per academic year. You may not need to attend all 12 sessions to achieve your goals, and you and your clinician can discuss additional services should the need arise when your Counseling Center sessions have come to an end.

I've been seen at the Counseling Center before. Am I allowed to come back?

Yes. Students are welcome to request a same-day initial consultation appointment, whether or not you have been here before. Unless you have been referred to a community provider by the Counseling Center, you are entitled to up to 12 sessions of individual therapy at the Counseling Center per academic year. Those who have been referred to a community provider are encouraged to continue ongoing support with that provider. If you need help finding a different community provider, you are always welcome to call the Counseling Center Care Coordinator for assistance.

I haven't paid the Campus Health Fee, but I really need to speak with someone as soon as possible. What should I do?

You are welcome to schedule a same-day appointment to see one of our clinicians. During a consultation session, they will assist you in finding out what resources may be helpful to you.

What's the difference between a therapist and a psychiatrist?

A therapist is someone who has received specialized training through graduate school in providing psychotherapy. Our therapists are licensed professional counselors, social workers and doctoral-level psychologists. A psychiatrist is someone who attended medical school and is trained to prescribe and manage medications. Our therapists and psychiatrists work together collaboratively whenever needed in order to ensure quality mental health care.

Do you do ADHD evaluations?

We do not provide any psychological testing at the Counseling Center. However, our Care Coordinator can assist you in connecting with other appropriate providers in the community.

What if my parents or professors call to find out if I came to the Counseling Center or ask about why I am here?

Tulane Campus Health is a HIPAA covered entity. The Counseling Center is unable to confirm or deny that you are seeking services at the Counseling Center without your permission. This means that if someone were to call and ask about any treatment in which you are participating, we would not provide them with any information without your written consent. On the other hand, if you wanted us to speak with a parent, professor, or former care provider, we can assist you in completing an authorization form that would allow us to collaborate with them.

Why am I being referred to a community provider if my friend gets to have sessions at the Counseling Center?

We use our clinical judgment and professional training to help inform our decisions so that each student is able to get the most helpful resources possible for that individual’s unique needs.

Can the Counseling Center help students with diverse experiences and backgrounds? What if I am an international student, a student of color, or am just different in some way than other Tulane students?

Our therapists are qualified and competent in providing services to people from a variety of cultures and countries. We work hard to value everyone's unique story in a safe and respectful manner and will collaborate with other resources whenever necessary to provide you the most helpful services we can. We have a diverse staff and during your consultation appointment you may inquire about possibly working with a therapist who has particular characteristics such as race, gender or sexual identity, or who has particular clinical specialties that fit with your concerns.

Is the Counseling Center LGBTQ+-friendly?

Yes! All of our clinicians are competent to support the LGBTQ+ students at Tulane and seek to provide a safe space for them at the Counseling Center. We offer groups and workshops especially for Queer and Trans students.

What if I am worried about a friend or roommate?

You can make an appointment with a Counseling Center provider who can help you think through some ways of being helpful.

Why can’t I come to the Counseling Center for my psychiatric medication prescriptions the whole time I am at Tulane?

Because we must utilize our professional resources to address the most acute and immediate medication needs, we reserve our psychiatry appointments for those purposes. Our time-limited services are not able to support longer term medication treatment. However, our Care Coordinator can assist you in connecting with other appropriate providers in the community.