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Hurricane Ida Update: All Campus Health services including the Health Center for Student Care, Counseling Center, and Pharmacy are currently closed for in person appointments due to Hurricane Ida until 9/27. Campus Health will reopen for telehealth appointments on 9/21. For medical needs, the Nurse Advice Line is active and can help you make decisions about whether to make an appointment with an outside health care provider, how to take self-care measures, how to renew prescriptions or answer medication questions, and much more. Call 504-862-8121, leave a message, and a nurse will return your call. For mental health support and crisis support, The Line is available 24/7 to Tulane students. Call The Line at (504) 264-6074. We are not able to retrieve medications left behind on campus or to ship medications from the Student Health Center at this time.

Medical Records

Medical Record Requests

Campus Health is a HIPAA-covered entity with a commitment to the privacy and confidentiality of our patients' health information and records.

To request a release of your personal healthcare records (from the Health Center) or counseling services records (from the Counseling Center) to another healthcare provider, entity, or to yourself, you must fill out this form:

Complete the form, then either mail, fax, or email your request:

  • Mailing address: Tulane University, 6823 St. Charles Ave., Bldg. 92, New Orleans, LA  70118 Attn: Medical Records
  • Fax: 504-865-5083
  • Email: CHMedRecords@tulane.edu (Please note: Mail or fax is a more secure method to submit your request.)

Who is authorized to sign for the release of information to obtain a copy of the medical record?

The following individuals may sign the authorization for release of medical information:

  • The student/patient
  • An individual with authorized power of attorney if the student/patient is not able to sign (documentation must be provided).

Please note: A spouse or domestic partner may not request medical records without the student/patient's consent.

Tulane University Campus Health does not review or retain documents submitted in advance of your student establishing a treatment relationship with Campus Health. In the event of emergency/life threatening situations, notification does not require documentation such as an authorization form or power of attorney to be on file.

How much does it cost to obtain a copy of my medical record?

There is no charge for releasing medical records to enrolled students or former students. There may be a fee associated with requests from legal or insurance entities.

When will I receive a copy of my medical record?

Your request will be processed within five business days. If you need your records more urgently, please call the medical records office.

How to Reach Us

Phone: 504-865-5255

View maps, contact info, and office hours.